Our client wanted to reduce costs and raise the standard of service delivery of its practice support functions and commoditised legal areas by expanding the scope of work they were offshoring and outsourcing
OMC Partners completed a strategic assessment for all agreed areas in scope. This review delivered a series of improvement opportunities within each area, backed up with business cases and implementation plans.
On a function by function basis, changes were then implemented using a highly consultative approach with the partnership. Great emphasis was placed on the design of the new operating models with particular focus on developing a robust knowledge transfer approach. This minimised the service impact during transition and laid the platform for on-going continuous improvement.
Through onshore and offshore solutions, in-house and outsourced, savings in excess of £1m p.a. have been delivered to date.
OPERATIONAL COST REDUCTION AT A MAJOR GLOBAL LAW FIRM