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Alternative Sourcing in the Legal Sector

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LEGAL  PROCESS OUTSOURCING AT FTSE 100

Situation

Our client was a large UK and international organisation who were unhappy with their total law cost – a combination of the in-house team and traditional panel firms.  The CFO set an overall cost reduction target of 20% whilst maintaining customer service and quality.

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Solution

OMC Partners worked with the in-house team to identify and re-design over 100 legal processes for improved delivery and management.  A combination of redefinition of tasks with panel firms and outsourcing to an offshore LPO within the firm provided our client with a better overall economic model.  In appointing an LPO, OMC managed a detailed RFI/RFP process and subsequently worked with chosen vendor to implement the new processes.

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