Driving Value In-house

IMPROVING LEGAL OPERATIONS AT FTSE 50 RETAILER

Situation

A major retailer was unhappy about the balance of work between the internal legal team and external panel firms for more strategic or niche work.

Solution

Working with the GC team, OMC were able to help the GC improve the efficiency of the internal team and make more effective use of external firms by improving process, technology (including document automation) and work allocation.  Using a strategic review based on deep analysis, OMC were able to help the GC improve the workflow and design of work while improving the legal team’s responsiveness to Business demands. Solutions were also introduced to improve document and knowledge management practices which led to better value for money. 

Benefits

increased budget for internal resources, improved stakeholder service and 12% reduction in external spend.

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