How we deliver

How we deliver

We are a management consultancy providing independent advice on operational efficiency to the legal industry.

  • We work with law firms and in-house legal departments across all practice support and legal areas to improve operational efficiency

  • Our work centres on a detailed review of process combined with strategic, financial and technological understanding

  • Benefits are typically delivered through business process re-engineering, technical re-engineering, standardisation, consolidation, offshoring or outsourcing

  • We work collaboratively with clients through the full project lifecycle - from initial strategy, through implementation, to on-going performance management

  • Our sourcing experiences cover all major sourcing structures - onshore, nearshore and far-shore; captive, third party outsource and hybrids

  • We understand the unique challenges of delivering change projects in the legal industry both the barriers to change and also the opportunities

  • We have benchmark data both from the legal industry and also from comparable professional services firms